Shipping Costs/VAT Information
Your order shipment
- DHL (Europe) - UPS Shipping (Worldwide), we choose the best option;
- Delivery within EU 3 - 4 working days upon placing the order;
- Delivery within 5 - 7 days for the rest of the world;
- Track & trace information from our door to your door;
- Including insurance for the value of the goods.
Boxes are amply sized and your items are well-protected, discreet wrapped.
Shipments outside of the EU require copies of the invoice to be added on the outside of the parcel, the RoB logo has to be on these invoices, and can be visible on the parcel.
Costs
- BENELUX and Germany: € 10,-.
- Rest of the European Union: € 19,-.
- Europe non European Union € 30,-.
- Rest of the World (incl. United States) € 129,-.
EU Customers
As of July 1st 2021 there are changes in VAT-rules for eCommerce within the European Union.
RoB Amsterdam has to charge the local VAT (i.e. the VAT rate of the EU-country of the consumer)
and is liable for the VAT in the Member State where the buyer is located.
What does that mean for you?
All prices on this homepage are inclusive Dutch VAT and shown inclusive 21% Dutch VAT.
In the process of checking out (before payment) the Dutch VAT rate will be replaced by your local VAT rate.
UK Customers
Prices for UK customers shown on this webpage are inclusive Dutch VAT. When reaching the
payment in the check out process the system either deducts the Dutch VAT (over GBP 135,-)
or replaces it with British VAT 20% (below GBP 135,-)
However, UK being outside the EU means you do not
have to pay Dutch VAT but you have to do so with UK VAT
Regarding UK regulations there is difference how the UK VAT has to be paid by the customer.
- Orders up to GBP 135,-: 20% UK VAT will be charged by the Point of Sale (Rob Amsterdam)
- Orders exceeding GBP 135,- : Rob Amsterdam will invoice you without VAT, UK VAT will be charged by the Point of Importation (UPS in our case)
United States of America
Import duties and taxes for U.S. orders
Please note that shipping costs do not include U.S. import duties, customs charges, or taxes that may be due when your package enters the United States.
When your order arrives in the USA, U.S. Customs may assess import duties, taxes, and/or other government charges based on the contents and value of the shipment. These charges are separate from the shipping fee paid to us and are the responsibility of the U.S. receiver.
UPS will normally collect any applicable import charges from you before or upon delivery. If the charges are not paid before delivery, UPS may also apply an Import Collect on Delivery (ICOD) fee of USD $12.
Packages that require customs duties, taxes and other government ('import duties') will be charged a surcharge of USD $12 if these import duties are not paid prior to delivery. The ICOD fee will be charged to the U.S. receiver upon delivery and will not apply if the import duties are charged to a UPS-customer-number prior to delivery.
In short: The amount you pay at checkout covers the products and shipping. It does not cover any import duties, taxes, or other customs charges that may be imposed when the package enters the USA. These charges are determined by U.S. Customs and are outside our control.
Packages that require customs duties, taxes and other government ('import duties') will be charged a surcharge of USD $12 if these import duties are not paid prior to delivery. The ICOD fee will be charged to the U.S. receiver upon delivery and will not apply if the import duties are charged to a UPS-customer-number prior to delivery.